Last Updated: March 2026
ValensPrep ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our diagnostic tools, or enroll in our exam preparation and consulting services (the "Services").
This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
We collect information that you voluntarily provide to us, as well as data automatically collected when you use our Services.
Personal Identification Information: Name, email address, phone number, and billing information (processed securely by third parties like Stripe/Podia).
Professional Information: Details regarding your medical background, including your jurisdiction of training, years of experience, CVs, and letters of training (collected during Eligibility Audits or the CanAnes Diagnostic).
Usage and Performance Data: Your quiz scores, identified clinical/CanMEDS gaps, AI simulation transcripts, and progression through the course materials.
Technical Data: IP address, browser type, device information, and interactions with our website.
We use your data strictly to deliver and improve our Services, including:
To generate personalized Gap Analysis Reports and roadmaps.
To provide access to your purchased Podia modules, MCQ Vault, and AI Sim Engine.
To communicate with you regarding account updates, course materials, and administrative notices.
To tailor our 1-on-1 coaching and consulting sessions to your specific professional needs.
To send marketing communications or "CanMEDS Pearls" (you may opt out of these at any time).
We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers who assist us in operating our business:
Hosting & LMS: Podia (to deliver course content and manage access).
Payment Processors: Stripe or PayPal (to process payments securely; we do not store your full credit card details).
AI Providers: Anonymized prompt data may be processed through secure API providers (e.g., OpenAI, Google) to facilitate the Oral Sim Engine. Please do not enter real patient data into the AI simulator.
Legal Requirements: If required by law, regulation, or legal subpoena.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We understand that evaluating your clinical gaps and professional standing is highly sensitive. Your diagnostic answers, CV reviews, and mock oral performances are kept strictly confidential between you and the ValensPrep coaching team.
Depending on your jurisdiction, you have the right to:
Access the personal data we hold about you.
Request corrections to any inaccurate data.
Request the deletion of your personal data (subject to legal or operational retention requirements).
Unsubscribe from marketing communications by clicking the "unsubscribe" link at the bottom of our emails.
Our Services may contain links to third-party websites (e.g., the RCPSC official site). We are not responsible for the privacy practices or content of these external sites.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
ValensPrep / NByC Growth Pathways and Solutions Email: [Insert Support Email Here] Saskatchewan, Canada